CVS coupon policy

I finally received an email back from CVS regarding their coupon policy.  What follows is the email they sent, but I am putting the main points in bold.  As always, if you have any questions or problems, contact the store's customer service department or speak with your local store's manager.





Thank you for contacting CVS/pharmacy.  We have received your e-mail requesting our coupon policy.

Our registers are set to allow one CVS coupon and one manufacturer coupon per item.  However, the staff should be allowing customers to use ExtraBuck coupons in combination with other CVS coupons since these are coupons you have "earned."  In the addition, similarly they should be allowing the use of "offer at the register" coupons which would be an open offer of $3.00 off of $15.00 or a certain dollar amount off of a specific item.  Since our registers are programmed to only accept 2 coupons (1 CVS, 1 manufacturer) per item if the number of coupons exceed the items purchased a member of management will need to assist the cashier in processing the coupons.  I apologize in advance for any inconvenience this may cause you.

You can use coupon towards clearance items but the coupon will be adjusted if it is more than the price of the item.

CVS/pharmacy will accept coupons printed from the Internet obtained from an approved Web site sponsored by the manufacturer.  They must have a legible barcode that will scan at the register.  If the coupon does not scan at the register, the cashier should politely inform you that we are unable to accept your coupon.  We do not allow manual overrides at the register for coupon printed from the Internet.  CVS/pharmacy will not accept offers printed from unauthorized Internet postings or reproduction, copies, or facsimiles.

Please feel free to visit www.cvs.com and go to the "Save With In-store Coupons" box and click on "start printing now".  To print coupons, check the box next to the Clip! icon, (or click "Select All Offers") and then click "Print Now".  Please note that these coupons can be redeemed at CVS/pharmacy stores only and all manufacturer requirements must be met. 

In the case where a particular item is on sale for “buy one get one free” (BOGO), you are only allowed to use one manufacturer’s coupon.  For instance, if Revlon lipstick is on sale for BOGO, you can use one manufacturer’s BOGO coupon and both items will essentially become free. Customer will be responsible for any taxes, if applicable.


Also, two manufacturer coupons can be used on a buy one get one free purchase as long as two items are scanned at the register.  The system logic sees two items scanned and will allow two coupons.  The Store Manager can limit quantities.

If we can be of further assistance, please do not hesitate to contact us.  Again, thank you for contacting CVS/pharmacy.

Sincerely,  



CVS/pharmacy
Customer Relations Representative

Walgreens coupon policy

A few days ago when I contacted stores through their websites regarding coupon policies, I was expecting email responses.  This was not so with Walgreens, who called and woke me up this morning!  Because I was half asleep and couldn't really form questions, I'm going to share the policy that is already online at Hot Coupon World.  This is a comprehensive FAQ regarding various things at Walgreens.  Here are some of the highlights for coupons:

• You can stack 1 manufacturer's coupon and 1 Walgreens coupon per item
• You can use 1 coupon per item (or 2 if you're stacking manuf/store) when getting a BOGO deal
• You can NOT use competitor's coupons
• You CAN use internet printable coupons, but this may vary by store
• Walgreens does not match prices of competitor stores
• You will not get money back if the value of the coupon is greater than the price of the item, but it may take the overage off of your total if you are purchasing more items, this may vary by store
• You must use your coupons during the sale, they will not reimburse you if you've forgotten to give them your coupons while making your purchase

Thanks to Hot Coupon World for making this information available.  These, and many more coupon and purchase related questions are answered here.

Publix coupon policy

The email I just received in response to my request for the coupon policy wasn't very helpful in spelling everything out.  Below is the relevant part of the email.

Because the stipulations by manufacturers can be different, it is difficult to have a policy that covers all situations.  Our basic policy is to adhere to the stipulations printed on all coupons.

We do accept coupons printed from the Internet.  Our goal is to accept coupons unless there is a legal compliance issue.  If you have a question about a particular coupon, I would suggest checking with the Store Manager or Customer Service Manager at the store where you will be shopping.


I know the coupon policy for the store I work and shop at fairly well, and assume its similar, if not the same, at most other stores.  Here are the highlights:

• You can use one store coupon (Publix, Target, etc) AND one manufacturer's coupon per item purchased (this is called stacking)
  
• You can use printable coupons from the internet (In our store the coupon can value up to $5, even for a free item
• If an item is BOGO, you can still use one coupon for each item (or two if you're stacking store/manuf)
• You will not get money back if the coupon value is greater than the price of the item, but the difference will be taken off your bill if you are purchasing more items
• You can use competitor's coupons, based on the discretion of the store.  Competitors are other local grocery chains, as well as Target, Walmart, and the like.  My store (perhaps others as well) does not currently take drug store coupons (Walgreens, CVS, etc)

Also a tip from experience.  If the value of your total coupons is more than $50, you might want to break up your purchases so that your coupons stay under the $50 mark.  For each and every coupon over $50 (of coupon savings), a manager needs to put in an override code, and that can be time consuming.

If you have any specific questions, ask the manager at your local store and they will help you out.

Target's coupon policy (updated)

Stephanie at Couponing 101 just posted that Target now has their coupon policy online.  In addition to my post yesterday, Target also says:
•    Super Target coupons can be used in any Target store if the store carries the item
•    We gladly accept valid internet coupons

Target's coupon policy

I sent an email to some of the stores I shop at often for their coupon policies.  Target just sent me thiers.  Here is the email I got from them (I made the important part bold):

Dear Meghan,

Thanks for asking us about using coupons at Target. Coupons are a great way to save even more when shopping with us, and it's easy to use them at our stores. Because of the variety of coupons available to our guests, we do have some guidelines for how coupons can be redeemed at Target.

When accepting coupons, we use the following guidelines:

- We accept two kinds of coupons: Target-issued and manufacturer-issued.
- We'll accept one Target coupon and one manufacturer coupon for the same item, unless either coupon prohibits it.
- We can't give cash back if the face value of a coupon is greater than the purchase value of the item; in this case, we're able to adjust the value of the coupon to equal the price of the item.
- We can't accept coupons from other retailers, or coupons for products not carried in our stores.
- All valid coupons should be presented to the cashier while you're checking out.

For questions about using a specific coupon, we encourage you to stop by the Guest Service Desk and ask to speak with the Guest Service Team Leader. They'll do their best to help while you're in the store. If you still have questions after speaking with them, please call our Guest Relations team at (800) 440-0680. Either way, we're here to help!

We appreciate the opportunity to share this information with you.

Sincerely,

Daniel
Target Guest Relations
www.target.com